Smart Home IP
camera service
We provide a one-stop service from onsite installation through to comprehensive technical support for end users. The app* enables you to keep watch over your home anytime, from anywhere – you can check on your pets, as well as your children and senior family members. You’re also able to record every precious moment covered by the IP camera. Our one-stop service includes the NETVIGATOR SHiELD+ security solution, which provides instant protection against common network threats.
Smart Home IP camera service
We provide a one-stop service from onsite installation through to comprehensive technical support for end users. The app* enables you to keep watch over your home anytime, from anywhere – you can check on your pets, as well as your children and senior family members. You’re also able to record every precious moment covered by the IP camera. Our one-stop service includes the NETVIGATOR SHiELD+ security solution, which provides instant protection against common network threats.
Four key features
Plan details
Basic Plan*
(wired camera x 1 unit)
Monthly rate within commitment period
HK$
68
/ month
  • 2K resolution
  • Two-way audio
  • Pan and tilt camera movement (360° horizontal & 96° vertical)
  • Instant detection
  • Supports 24/7 recording method
  • Max 128GB MicroSD compatible (sold separately)
Welcome offers
3-month service fee waiver
or
Know More
Advanced Plan*
(wireless camera x 1 unit with base station)
Monthly rate within commitment period
HK$
118
/ month
  • 1080P resolution
  • Two-way audio
  • Weatherproof IP67
  • Benefit from 180 days’ battery life from just one charge
  • Human & face detection
  • 16GB EMMC video storage (10,000 video clips approx.)
Welcome offers
4-month service fee waiver
or
Know More
Basic Plan*
(wired camera x 1 unit)
Monthly rate within commitment period
HK$
68
/ month
Monthly rate within commitment period
  • 2K resolution
  • Two-way audio
  • Pan and tilt camera movement (360° horizontal & 96° vertical)
  • Instant detection
  • Supports 24/7 recording method
  • Max 128GB MicroSD compatible (sold separately)
Welcome offers
3-month service fee waiver
or
Know More
Advanced Plan*
(wireless camera x 1 unit with base station)
Monthly rate within commitment period
HK$
118
/ month
Monthly rate within commitment period
  • 1080P resolution
  • Two-way audio
  • Weatherproof IP67
  • Benefit from 180 days’ battery life from just one charge
  • Human & face detection
  • 16GB EMMC video storage (10,000 video clips approx.)
Welcome offers
4-month service fee waiver
or
Know More
One-stop solution provides hassle-free service
Onsite installation# and configuration plus free maintenance^ :
Our skilled technicians help you install and configure a home IP camera, which will be repaired or replaced at no charge if problems occur within the commitment period in designated circumstances.
24/7 technical support hotline:
Experts staffing our 24/7 technical support hotline service are able to diagnose and solve your problems remotely at any time.
NETVIGATOR SHiELD+ cyber security service:
This grants peace of mind by safeguarding online activities in your household, without need to install software. NETVIGATOR SHiELD offers a hassle-free way of protecting IoT devices – such as smartphones, tablets and personal computers connected to your NETVIGATOR broadband network – against phishing, malicious sites and potential botnet connections.
HKT Smart Living Home IP Cam Service (“Services”) is an extra service of NETVIGATOR Broadband Service. NETVIGATOR Broadband Service and the Service are provided by Hong Kong Telecommunications Limited (“HKT”) and are available only for designated NETVIGATOR Broadband customers in designated residential areas, subject to relevant terms and conditions. HKT reserves the right of the final decision in the event of any dispute. HKT is not the manufacturer of the above products and makes no representation or guarantee as to the quality of the products, and accepts no liability for any matters arising from or in relation to the same. HKT expressly disclaim any and all liability for installation. Customer shall comply with any applicable privacy laws and regulations (including but not limited to the Personal Data (Privacy) Ordinance (Cap. 486)) and all guidelines issued by the Office of the Privacy Commissioner for Personal Data (including but not limited to the Guidance on CCTV Surveillance and Use of Drones) from time to time.

* Installations of designated devices and mobile applications as suggested by HKT are required.

+ NETVIGATOR SHiELD offers a hassle-free way of adding protection to IoT devices and against phishing, malicious sites and block potential botnet connections. Terms and Conditions apply. NETVIGATOR SHiELD is an extra service of NETVIGATOR Broadband Service. NETVIGATOR SHiELD is provided by HKT, and the technologies of NETVIGATOR SHiELD are provided by Akamai Technologies Inc. (“Akamai”). Details of NETVIGATOR SHiELD terms and conditions please refer to https://www.netvigator.com/Terms-of-Use-Netvigator-Shield-eng.

These Welcome Offers are only applicable to designated NETVIGATOR customers who subscribed to designated Home IP Cam Service. Eligible Customers can choose the service fee waiver of Home IP Cam Service or NETVIGATOR SHiELD Service with 24-month service period. The service fee waiver only applies to designated months during the commitment period of the Service (Terms and Conditions apply). NETVIGATOR SHiELD Service with 24-month service period will be enabled automatically via customer NETVIGATOR broadband line at customer service installation address after subscribed Home IP Cam Service and choose NETVIGATOR SHiELD Service as the welcome offer. Customer just needs to connect their devices to NETVIGATOR broadband network at their service installation address and the protection will be started.

# The cost of the mounting service is not included in monthly charges and will be charged separately, please contact our sales executive for details.

^ The maintenance service does not cover damage or loss caused by misuse, abuse, neglect or unauthorized repair or modification.
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