Enjoy full and lag-free Wi-Fi coverage^

Enjoy corner-to-corner mesh Wi-Fi coverage^

Wi-Fi nodes work together to create a connected system that provide a strong signal wherever you want. You can now say goodbye to dead zones^.

Wi-Fi Extender
  • Devices frequently disconnect and reconnect to different SSIDs when a user moves to a different part of the home.
  • Network speed within the extended zone is weaker compared to the original signal.
Mesh Wi-Fi System
  • With Seamless Roaming, the devices will be switched to the strongest Wi-Fi signal as possible automatically. You can move freely inside of your home without losing the Wi-Fi signal
  • Automatic optimal connection to the most suitable band according to the distance and signal

MU-MIMO technology enables a router to communicate with multiple terminal devices simultaneously. Network congestion is reduced by improved resource allocation.

Security that stays a step ahead

Industry-leading hardware and cloud-based security that automatically updates itself means you are always protected.

Welcome Offers

NEVIGATOR customers newly subscribing to a designated Home Wi-Fi Service can enjoy one of the following welcome offers*

"King of Coverage" Wi-Fi Service

NEVIGATOR customers newly subscribing to a designated Home Wi-Fi Service plan

can enjoy 6 months' service for free*

Terms and Conditions

"King of Coverage" are solutions from Home Networking Wireless Service ("Home Wi-Fi Service"), which is an extra service of NETVIGATOR's broadband service.

^ Home Wi-Fi performance depends on factors such as size of apartment, layout of premises, nature of construction materials and extraneous factors, as well as area of coverage specified by the customer. Wi-Fi 6 wireless network performance depends on the support of the end device.

> The monthly charge of your service plan after the expiry of the commitment period will be at our prevailing rates. For details, please go to Public Housing / Other housing. These rates are subject to change, and HKT's decision shall be final and binding in the event of dispute.

+ The "Basic Plan" of "King of Coverage" includes provision of two routers. Customers can subscribe to an "Upgrade Plan" based on the same router model. A maximum of three "Upgrade Plans" can be subscribed to in respect of each service installation address.

v Features of the specified router model are applicable only to the Home Networking Wireless Service plan subscribed to by new customers after October 12, 2020. Network specifications apply to the router supplied. Actual speed experienced by a customer will be less than the network specifications, and wired network specifications, and will be affected by factors including your router’s network specifications, network specifications of the service you subscribe to, layout of your apartment, device used, technology, network and software used, network configuration and coverage, plus availability of international bandwidth, as well as Wi-Fi interference and extraneous factors.

* These Welcome Offers are only applicable to designated NETVIGATOR consumer customers at designated estates who have newly subscribed to designated Home Networking Wireless Service with not less than 24-month commitment period, and must not have any Home Networking Wireless Service provided by Hong Kong Telecommunications (HKT) Limited ("HKT"), running at their service installation address within three months prior to the date of service application. These Welcome Offers cannot be used in conjunction with the other Welcome Offers.

The service fee waiver only applies to designated months during the commitment period of the designated Home Wi-Fi Service.

HKT will send a redemption notification/ promotion code of the gift to the customer's registered mobile number approximately 4-6 weeks after completion of designated service installation. Customers are required to redeem the Gift during the period specified in the SMS. The gift is available while stocks last. HKT accepts no liability for the quality of or any other matters relating to the gift, and shall not be liable in any way for any direct or indirect loss or damage or expense arising from or in connection with the gift. HKT reserves the right to vary or cancel the gift and/or amend or alter these terms and conditions without prior notice. In case of any dispute, HKT reserve the right of final decision. If you have any enquiries, please contact the relevant product supplier.

# Customers must activate The Club account in order to receive Clubpoints. The relevant Clubpoints will be credited to the customer’s valid The Club account around 2 to 4 weeks after the completion of the NETVIGATOR broadband service installation. The validity and the use of the Clubpoints are subject to relevant terms and conditions. For details, please refer to The Club’s website http://www.theclub.com.hk/eng/home/index.jsp.

< This Now E 4K 2020/21 Premier League and LaLiga 3-month pass ("Pass") is provided by PCCW Media Limited. Only selected Premier League and La Liga matches will be streamed in 4K. All matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that PCCW Media Limited cannot guarantee the continued availability of the channels, programs and services on the Now E service for the entire duration of your Now E subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now E service; and hours of broadcast of any program or channel are subject to change from time to time. The stability and quality of video streaming; and users’ ability to use all features of the Now E app, the Now E service and content depends on and are affected by the condition of devices, internet bandwidth and connections, internet connection speed, technical feasibility, device compatibility and various factors. Please refer to www.nowe.com for the latest requirements for supported devices. Each registered account can support concurrent streaming on 2 devices. Users must use a TV or computer monitor with 4K display resolution, and also with mobile data network or LAN/Wi-Fi network that meets the minimum bandwidth requirements (25 Mbps) to enjoy an optimal viewing experience. For details of 4K video streaming device and system requirements, please refer to https://www.nowe.com/tnc/plll. By using the Pass, you agree to be bound by the Now E Terms and Conditions, Now E 2020/21 Premier League and LaLiga Matches Terms of Use and Now E Things to Know (available for viewing at https://www.nowe.com/tnc/service, https://www.nowe.com/tnc/plll and https://www.nowe.com/help/thingstoknow ).

% This Now E Entertainment Combo 3-month Pass is provided by PCCW Media Limited. By using this pass, you agree to be bound by the Now E Terms and Conditions and Now E Things to Know (available for viewing at https://www.nowe.com/tnc/service and https://www.nowe.com/help/thingstoknow).

@ The Now Player Junior Service - STEM Learning Pack (App Version) is provided by PCCW Media Limited and the use of such service is subject to the Now Player Junior Terms and Conditions (available at https://store.now.com/en-us/nowplayerJunior/tnc.html). This gift does not include any STEM educational toy.

NETVIGATOR broadband service and HKT Smart Living Home Networking Wireless Service are provided by Hong Kong Telecommunications (HKT) Limited and available only in designated residential areas, subject to Terms & Conditions.

We may revise these Terms & Conditions without notice. Revised terms will take effect when they are posted.

Photos are for reference only. Products are subject to actual products.

In the event of discrepancy between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.
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