We help you choose the suitable Wi-Fi router for you home, provide the onsite installation and configuration plus free maintenance and 24/7 technical support hotline. Terms and conditions apply.
"We recommend the best router to suit your needs"
"We provide onsite installation and maintenance^,
plus a choice of upgrade plans+ if you have special router needs"
We help you choose the best Wi-Fi router for your home
Our professional Home Wi-Fi consultants help you choose the most comprehensive solution to suit the size of your household as well as the layout and everyday family WiFi connectivity habits.
Onsite installation and configuration plus free maintenance^
Our skilled technicians help you install and configure a Wi-Fi router, which will be repaired or replaced the router in same level without additional charge if problems occurring in contract period.
24/7 technical support hotline
Experts staffing our 24/7 technical support hotline service are able to diagnose and improve Wi-Fi problems remotely at any time.
Choice of Wi-Fi upgrade plans+
Our Home Wi-Fi service included a variety solutions (such as "King of Coverage" and "King of Speed") and solutions offer a variety of router models for upgrade plans, you can choose from to meet any special performance aspects you might come to require.
Existing NETVIGATOR customers offer*:
NETVIGATOR customers newly subscribing to a designated Home Wi-Fi Service plan and having the service successfully installed can enjoy 6 months' service for free.
New NETVIGATOR customers offer#:
New NETVIGATOR customers subscribing to designated Fiber-to-the-Home broadband and Home Wi-Fi Service plans and having the service successfully installed can enjoy 6 months' service for free.
More Home Wi-Fi Service plans details
Terms & Conditions ▲ The above Home Wireless Service and Home Networking Wireless Service ("Home Wi-Fi Service") is an extra service for NETVIGATOR broadband service.
* This is a time limited offer. The offer is only applicable to designated buildings and to existing NETVIGATOR broadband service consumer customers who have not used the Home Wi-Fi Service provided by the Company in the past 3 months from the date of application for the service. Customers are required to subscribe to the Home Wi-Fi Service with a minimum 24-month commitment period. The plans are subject to terms and conditions. Please contact shop staff for details.
# NETVIGATOR Fiber-to-the-Home broadband service switching offer is only available to new consumer customers (whose service installation address has not been installed with any NETVIGATOR / LiKE1OO broadband service within 3 months from the application date) successfully subscribing to designated NETVIGATOR broadband service with not less than 24-month commitment period at designated estates. The service installation must be successfully completed within 30 days from application date. You are required to provide valid proof to our satisfaction within 30 days from your application date for our verification, showing you are eligible to this Offer. The 6-month service fee waiver will apply to your NETVIGATOR broadband service, commencing from the expiry of the NETVIGATOR commitment period. Such fee waiver does not apply to any other services (e.g. Extra Services, Now TV services and New Media services) you may have subscribed to under the NETVIGATOR Application. These other services will be charged as per the NETVIGATOR Application and Service Guide. NETVIGATOR broadband service is provided by us, Hong Kong Telecommunications (HKT) Limited and it is available only in designated residential areas subject to terms and conditions. Please contact shop staff for details.
^ Maintenance service does not cover damage or loss caused by misuse, abuse, neglect or unauthorized repair or modification.
+ Existing Home Networking Wireless Service customers are required to adhere to certain conditions and could be charged an additional monthly fee when upgrading to other router models.
v Home Wi-Fi performance depends on factors such as size of apartment, layout of the premises, nature of construction materials, other extraneous factors, as well as area of coverage specified by the customer.
We may revise these terms and conditions from time to time by without prior notice. The revised terms will take effect when they are posted.
Visuals are for reference only.
In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.