Enjoy 5 Great Benefits of
Now Select Home Wi-Fi Service

Selected LiKE1OO customers apply for a designated
Now Select Home Wi-Fi Service can enjoy

Now Select Home Wi-Fi Service


Terms and Conditions

▴ HKT Smart Living Now Select Home Wi-Fi Service (“Now Select Home Wi-Fi Service”) includes designated HKT Smart Living Home Networking Wireless Service ("Home Wi-Fi Service”) and designated Now Select Pack. HKT Smart Living Home Wi-Fi Service is an extra service of LiKE1OO Broadband Service.

If the customer terminates or upgrades the Now Select Home Wi-Fi Service, all its relevant services (including the Home Wi-Fi Service and Now Select Pack) must be terminated at the same time. In case of any dispute, Hong Kong Telecommunications (HKT) Limited ("HKT") reserves the right of final decision.

^ Maintenance service does not include damage and loss caused by human damage, misuse, abuse, negligence, unauthorized repair or modification, etc. The relevant equipment is and shall at all times remain the property of HKT.

Home Wi-Fi performance depends on factors such as size of apartment, layout of premises, nature of construction materials and extraneous factors, as well as area of coverage specified by the customer. Wi-Fi 6 wireless network performance depends on the support of the end device.

* This is a limited-time offer and is only applicable to designated LiKE1OO consumer customers in designated residential areas who have newly subscribed or upgraded to designated Now Select Home Wi-Fi Service with not less than 24-month commitment period, and must not have any Home Wi-Fi Service provided by HKT running at their service installation address within three months prior to the date of service application. This offer is subject to the relevant terms and conditions. The service fee waiver only applies to designated months during the commitment period of the designated Home Wi-Fi Service.

v Features of the specified router model are applicable only to the consumer customers who newly subscribe to Home Wi-Fi Service plan after October 12, 2020. The network specification refers to the network specification of the router provided in the service plan. Actual speed experienced by a customer will be less than the network specifications, and wired network specifications, and will be affected by factors including the specifications of the router, layout of your apartment, transmission technology, individual network and software used, network configuration and coverage, other wireless signal interference, international bandwidth and other extraneous factors.

> The monthly fee of Now Select Home Wi-Fi Service is only applicable for designated LiKE1OO consumer customers. The monthly fee of Now Select Home Wi-Fi Service is for reference only and is subject to change at any time. Customers must subscribe to designated service plan with designated commitment period. If customer wants to keep using the relevant service after commitment period, customer has to pay the monthly service fee of HK$98 (King of Speed – Now Select Basic Plan), HK$118 (King of Speed – Now Select Premium Plan), HK$138 (King of Coverage – Now Select Google Wifi Solution (Basic)) or/and HK$60 (King of Coverage – Now Select Google Wifi Solution (Additional)). For details, please refer to Public Housing / Other housing. The relevant fees are for reference only and subject to change at any time.

+ The "Basic Plan" of "King of Coverage" includes provision of two routers. Customers can subscribe to an "Upgrade Plan" based on the same router model. A maximum of three "Upgrade Plans" can be subscribed to in respect of each service installation address.

The Now Select Pack in Now Select Home Wi-Fi Service includes: Now Drama Express, Now Drama Channel, Now Chinese Drama Channel, Now Jelli, Viu, ViuTV, Now Sports 1, Now Sports Prime, Now News, Now Direct and Now Business News Channel (“Content”). The Content may change from time to time, with or without notice. All matches are subject to cancellation and/or suspension by the rights holders and/or event organizers. Dates and times of all matches and sporting events may be subject to change from time to time so please refer to official announcements by the rights holders and event organizers for the latest information. Please note that HKT and PCCW Media Limited (“PCCW”) cannot guarantee the continued availability of the channels, programs and services on the Now E service for the entire duration of your Now E subscription; and it shall not be liable for any unavailability or delay in the broadcast, of any matches and/or programming. The channel line-up and programming on the Now E service; and hours of broadcast of any program or channel are subject to change from time to time.

(i) The promotion code for the redemption of the Now Select Pack (“Promotion Code”) will be notified to the customer by SMS or email after 14 working days of service effective date. The customer must provide a valid mobile phone number and email address. If the above information is incorrect and customers can’t receive the promotion code at the specified period, HKT and PCCW Media Limited will not be responsible and customers will not have any compensation in this situation.

(ii) To enjoy Now Select Pack Pass on Now E (the “Pass”), customers can download the Now E mobile application (the “Application”) onto your mobile phone or tablet; or visit our Now E website at www.nowe.com (the “Website”); or log into Now E Android TV box to register for a Now E account and enter the promotion code.

a. Customers have to register for or sign into a Now E account on the Now E app, the www.nowe.com website or the Now E Android TV Box.

b. After registering for or signing into a Now E account, please go to “My Account”, select “Redeem Promotion Code”, and enter the promotion code to redeem the Pass.

c. If customers register for a Now E account using their personal email address, they must complete the entire Now E account registration process by clicking on the authentication link within 48 hours thereafter.

(iii) Customers must activate the Pass within one month of receiving the promotion code, failing which it will expire and customers will not have compensation. The validity period of the Pass is from the activation date of the Pass to the end of the commitment period of HKT Smart Living Now Select Home Wi-Fi Service.

(iv) Each promotion code can only be used once. HKT and PCCW Media Limited shall not be liable for invalidation or loss of any promotion code.

(v) The Promotion Code and Pass can be used in conjunction with other promotional offers for redeeming the Now Select Pack.

(vi) Please note that all programming on Now E can only be viewed in Hong Kong for your private domestic viewing only and must not be shown or exhibited for any public or commercial purposes.

(vii) Supported devices include smart phones and tablets (iOS version 12 or above (excluding macOS Big Sur), Android version 8 or above, Google Mobile Services (GMS) or Huawei Mobile Services (HMS) (applicable to designated devices)), personal computers (recommended web browser: Chrome, Safari and Edge in Chromium version), designated smart TV with Android TV operating system installed or Android TV box (Android version 8.0 or above) and Now E Android TV Box. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements.

(viii) Now E service quality depends on the quality of the signal received, internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software, usage levels and other factors.

(ix) By activating the Promotion Code and using the Pass, you are deemed to have read and agreed to be bound by these Terms and Conditions, the “Now E Terms and Conditions”, “Now E Android TV Box Terms of Use” and “Now E Things to Know” (available for viewing at hhttps://www.nowe.com/tnc/service, https://www.nowe.com/tnc/tvbox and https://www.nowe.com/help/thingstoknow).

(x) The Promotion Code or Pass cannot be exchanged for cash, returned or resold; and will not be replaced if damaged.

< After the successful activation of the “Now Select Pack” , Now E will send an email to the customer. A total of 2 Now E movie vouchers codes will be included in the email. The Now E Movie Voucher is valid from 4th February 2021 to 31st December 2021 (both dates inclusive). Each Now E movie voucher can only be used to rent movies on Now E whose rental price is HK$32 or HK$22. The rental period of programs on Now E will expire in 30 days; or 48 hours after the customer first starts watching or downloading the program whichever is earlier. Customers can enjoy unlimited viewing of the rented program within the rental period. Each Voucher can only be used once; and cannot be exchanged for cash, returned or resold and will not be replaced if damaged.

Wireless Bluetooth Speaker redemption arrangement

(i) One Wireless Bluetooth Speaker (“Gift”) is only applicable to designated LiKE1OO consumer customers in designated residential areas who have newly subscribed to designated HKT Smart Living Now Select Home Wi-Fi Service (“Now Select Home Wi-Fi Service”) with not less than 24-month commitment period, and must not have any Home Networking Wireless Service provided by Hong Kong Telecommunications (HKT) Limited (“HKT”) running at their service installation address within three months prior to the date of service application.

(ii) Each customer can only receive one (1) Gift for each service installation address.

(iii) Unless otherwise specified, the Gift cannot be enjoyed in conjunction with any other promotional offer, discount, cash coupon, gift and/or service free waiver and is nontransferable, nor exchangeable for cash or other products/services.

(iv) HKT will send a redemption notification of the Gift to the customer's registered mobile number via SMS approximately 4-6 weeks after completion of designated service installation. Customers are required to provide the required information to PCCW Media Limited (“PCCW Media”, the service provider of Now E) in accordance with the redemption notification to redeem the Gift, or else the Gift will be forfeiter without any compensation. The Gift will be arranged for delivery within 7 business days after PCCW Media’s receipt of the required information.

(v) The Gift is limited and available while stocks last.

(vi) By choosing the Gift, customers agree that HKT will transfer their customer information of the relevant Now Select Home Wi-Fi Service to PCCW Media for the purpose of arranging for the Gift redemption. Customers may decide at their own discretion whether to allow HKT to provide the information to PCCW Media, but a failure to provide such information to PCCW Media may cause HKT and PCCW Media to be unable to process the Gift redemption.

(vii) By choosing the Gift, customers are deemed to have read, understood and agreed to the relevant Personal Information Collection Statement.

Personal Information Collection Statement:

Please note that the personal data must be provided before PCCW Media can provide you with the gift fulfillment.

The personal data and other information that you provided and other information collected, generated and/or compiled by us about you from time to time subsequently (collectively, "Data") will be collected, used and retained by PCCW Media for providing gift fulfillment, in accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and other applicable laws, rules and regulations.

The details of the collection, compilation, retention, use, disclosure and processing of the Data and any further information about the Services are set out in the applicable terms and conditions of the Services, this Personal Information Collection Statement, the Privacy Statement of the HKT Group (www.hkt.com/legal/privacy.html).

The Data may be disclosed to, used or retained by other members of the Group, and business partners for purposes related to the provision of the Services and other purposes to which you have consented at any time. We may also be ordered by regulatory bodies, government authorities and courts of law in different jurisdictions to disclose the Data in order to comply with legal obligations and duties imposed on us.

You are entitled to access, correct or enquire about your personal data being held by us. For any such request, please do so by writing to the HKT Group's Privacy Compliance Officer (GPO Box 9896 or privacy@pccw.com).

(viii) HKT and PCCW Media accept no liability for the quality of or any other matters relating to the Gift, and shall not be liable in any way for any direct or indirect loss or damage or expense arising from or in connection with the Gift.

(ix) HKT reserves the right to vary or cancel the Gift and/or amend or alter these terms and conditions without prior notice. In case of any dispute, HKT and/or PCCW Media reserve the right of final decision. If you have any enquiries, please contact the relevant product supplier of the Gift.

#The Smart Living cash vouchers of the router trade-in program is applicable to Netvigator / LiKE1OO customers who newly apply for designated home Wi-Fi service and complete the router trade-in procedure, for details, please refer https://smartliving.hkt.com/chi/whats-new/router-trade-in-program.

LiKE1OO Broadband Service and HKT Smart Living Home Wi-Fi Service are provided by HKT and are available only in designated residential areas, subject to the relevant terms and conditions. The Pass, promotion codes and Now E are provided by PCCW Media Limited. HKT and/or PCCW Media Limited reserve the right to vary or cancel the offer and/or amend or alter these terms and conditions at any time without prior notice. The Pass, the Promotion Codes, Now E, the Application and the Website are provided by PCCW. PCCW’s decision in the event of any disputes arising from or relating thereto, shall be final. In the event of any disputes arising from or relating to this offer and the Home Wi-Fi Service, HKT’s decision shall be final.

If there are any discrepancies between the Chinese and English version of these terms and conditions, the English version shall prevail.

Photos are for reference only. The actual products shall prevail.
Need Assistant?

For further inquiry, please click the following buttons to reach our customer service representatives.

Provide your name and contact number,
our customer service representative will contact you within 24 hours.

Please choose title
Please input name
Please input contact number
Please check i'm not a robot
By clicking "Submit", you agree to send your information to HKT Smart Living. HKT Smart Living will use it according to its Privacy Statement and Personal Information Collection Statement.

 click to call
whatsapp
中文

Live Chat Share