HKT Smart Warranty

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A multifaceted warranty service which covers electronic devices and household appliances. HKT Smart Warranty service offers an extension of manufacturer's original warranty, and with HKT's professional representatives, you can rest assured that the whole repairing process will be handled with extra care+.
Product Replacement
One-time replacement
if the product is beyond repair
Pick-Up & Return^
Free on-site collection of the failed/defective product & return if after repair
Total Warranty Service
Flexible customer experience and all-around coverage of manufacturer’s original warranty
Call our HKT Smart Warranty
Arrange Door-to-Door courier service to collect the failed/defective product
Manufacturer proceeds the repair
Courier the repaired product to you
  • + Terms & Conditions apply. For details, please call hotline at 2888 3238.
  • # Hong Kong Telecommunications (HKT) Limited shall have the option to repair or replace the failed/defective product with the same model or like kind, specifications and quality at its sole discretion.
  • ^ Door-to-Door service is only applicable to tablets and notebook computers during the HKT Smart Warranty service period.
Sales Hotline:
2888 0008
(press [4])
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